Coolness

I just got a pretty cool call. I finally sent that thank you letter I’ve been meaning to send to TD bank about their talking bank machines. They called to thank me for sending the letter! Not only that, but they told me that if I had any further feedback about the machines, I have the number of the person who did a lot of the work for these suckers to be put in place. So if anyone uses them and notices something, let me know and I’ll let them know.

Plus, she said she wanted to keep my number and contact me from time to time, I guess if they implement something new or whatever.

Isn’t that cool? One little letter, and I got their attention! They’re about as happy to have gotten the letter as I was when I found out the machines talked. I love making other people happy, and maybe, just maybe, helping to make things better.

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