You Can Trust PC Trust

Yea! I have more happy posts! Happy posts make me happy! Yeah, and I love having fun, because it’s fun!

Today started off badly. Remember back when Steve lamented his USB keyboard issues? Well, they came back with a vengeance. He was still using his PS2 keyboard, but every so often, the computer would yelp that a USB device had malfunctioned, and windows could not recognize it. This was annoying, but the system still worked. We would figure it out some day…

This morning, it would yelp that a device was not recognized every 5 or 10 seconds or so! That does it, we were going to fix this son of a bitch come hell or high water.

I got down on my knees and pulled out every blasted USB device he had. It still was yelling and crying and moaning. So, I shoved my memory stick in every port he had. Every port took it! We were really mystified, so I turned to ye old google. I found this article, which described his problem perfectly! It said the solution was not reinstalling drivers or restoring the system or any other assorted goo. It was, wait for it, unplug the machine, wait, and plug it back in!

Ecstatic, I ran to his beast, turned it off, and unplugged it from power. I gave it a good 5 minutes to adjust to lack of juice and get its panties out of a bunch. Then I plugged it in, ready for success, and confident that I would have it.

And I could not get any power to his machine! What in the blue hell happened? It is not possible to break a computer by unplugging it!

After lamenting that I had broken Steve’s computer, I put my problem out to the Blind Tech list, hoping for wisdom. We got it, to the tune of a chorus of “bad motherboard, bad motherboard, your motherboard is in trouble. Hope you’re not too attached to it.” Well, they didn’t say that, but that was the sentiment.

So, I was desperate. Mr. Do a good turn had already come through for us a month ago. There was no way in hell I was going to call him again. He’s awesome, but he should not be abused, especially since he doesn’t charge for his services. I love that, but there comes a point where he might not be so available if I asked him for favours too often.

So I took a large gamble. I had heard good things about PCTrust, a computer shop downtown. They’re the ones who, sadly, put their business hours in an image. We will work on that. One piece at a time.

I called them up, and got the same fellow. Does he work seven days a week? Jeebers! I told him my problem, and he listened intently. He told me if I brought it to him, he would pop it open and look at it for free, and then we could decide a price. That made me feel good. He didn’t appear to be in the business of ripping someone off.

I called up the huppy’s mom. She has a car now, so I begged her, pretty please, could you drive Steve’s injured compy and I down to the computer doc? I said I’d even buy ice cream for her after as a small thank you. She said sure, so off we went.

After a brief look, he confirmed what the chorus of blindtechers had said. “The board…it’s dead.” He agreed to cut me deals on every part of the process. It was still expensive, but that’s what happens when your motherboard pukes. But he said he would put it in, test it, and repair windows over top so it could find everything. Yes sir, I would like that very much, sir.

And ya wanna know something? Steve has a working compy back in our house! Tonight! We delivered a comatose computer to PC Trust at around 1-ish, and by 4:30, he had it fixed! Now that, that’s speed!

So, if you live in or near Guelph, and your computer needs help, take it to PC Trust. This guy is thorough, and knows his stuff. He also has a lot of patience. If you’re blind, here are his business hours, courtesy of RAIVE.

Monday 10:00 a.m.-8:00 p.m.
Tuesday 10:00 a.m.-8:00 p.m.
Wednesday 10:00 a.m.-7:00 p.m.
Thursday 10:00 a.m.-8:00 p.m.
Friday 10:00 a.m.-8:00 p.m.
Saturday 10:00 a.m.-8:00 p.m.
Sunday 12:30 p.m.-7:00 p.m.

He’s a hard-workin’, fast-workin’ man. He also offered to blow the dust out of our compies for free every few months to hopefully allow the poor things to live longer. What an awesome guy!

So that’s my plug for the day. Go PC Trust. You make compies sing, and the blinks who depend on them dance.

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