Dear Rogers Webmail

Last Updated on: 5th March 2015, 12:13 pm

If I may, I would like to offer a couple of suggestions concerning your service.

1. If you're smart enough to detect that I'm using a screenreader so that you can tell me that I might want to think about disabling those goofy automatic update things you've got going on there, would it kill you to be smart enough to remember that I've disabled them so I don't have to do it each time I sign in, or each time I leave my inbox and come back? And for that matter, since I've disabled them in my general options and you remember that, how's about respecting my wishes since those settings, at least I thought, are supposed to trump all?

2. Speaking of settings, I'm sure that fancy message composer of yours is all snazzy and everything,but compose using plain text doesn't mean try to force me to use it each time I write to somebody and then ask me if I'm double plus sure when I say no thanks, it means compose using plain text. And if for some reason you've got it in your head that writing new messages in plain text is ok but when I reply I want to use the bells and/or whistles, let's work on getting that idea out of your head, because you are wrong.

If you could finally get around to fixing these things which have been broken forever, it would make at least one fellow's Christmas just a tiny bit merrier, and this one fellow could really use that about now.

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