Watch Your Bills. Rogers Is At It Again

Rogers is up to its old tricks again. That’s right, they’re doing what they do best, raising rates like crazy.

The last time they pulled this was back in July, and after I wrote that post we were hit with quite a bit of search traffic from people looking to see if it was just them. It wasn’t and it isn’t, so I’ll break down the new stuff so you all know you’re not imagining things.

Then it was internet and phone. this time, it’s internet and especially TV that you need to look out for. Phone, in my case at least, was mercifully untouched. Your results may vary.

IMPORTANT NOTICE ABOUT AN INCREASE TO YOUR ROGERS HI-SPEED INTERNET RATE Effective the date of your next invoice, the monthly service fee for your Rogers Hi-Speed Internet package will increase by $3/month plus applicable taxes (please see the Internet Services section of this invoice for your current monthly service fee). If you currently have a promotion that offers you either a percentage or dollar discount off your current rate, it will remain effect during the promotional period and you will receive the same discount off the new monthly service fee. The full new monthly service fee will apply effective the date after your discount ends. All other aspects of your Rogers Internet service remain the same. At Rogers we continually invest in our networks to bring you even faster speeds and create world-leading internet experiences. Please see the Rogers Terms of Service previously provided to you and posted at rogers.com/terms or go to that webpage for any remedy available to you. If you wish to respond to this notice, please contact us in any of the ways listed on this invoice. Thank you.

World-leading internet experiences, you say? Indeed, the world does love a good bandwidth cap.

IMPORTANT NOTICE ABOUT AN INCREASE TO YOUR ROGERS CABLE TV RATE(S)
Effective the date of your next invoice, the monthly service fee for each of the following TV packages will increase by $1.50/month plus applicable taxes and the 1% CRTC Local Programming Improvement Fund fee:
– Cable Plus Original

– Cable Plus Combo

– Ultimate TV Pack

– Extended Basic

Please see the Cable TV Services section of this invoice for current rates for the TV packages listed above, as applicable to your service subscription. If you currently have a promotion that offers you either a percentage or dollar discount off your current will remain in effect during the promotional period and you will receive the same discount off the new monthly service fee. The new monthly service fee will apply effective the date after your discount ends. All other aspects of your Rogers Cable service remain the same.
Please see the Rogers Terms of Service previously provided to you and posted at rogers.com/terms or go to that webpage for any remedy available to you. If you wish to respond to this notice, please contact us in any of the ways listed on this invoice. Thank you.

Right below that is this. Why they didn’t fold them into the same notice I have no idea. It was probably less confusing that way, knowing these con artists.

IMPORTANT NOTICE ABOUT AN INCREASE TO YOUR ROGERS CABLE TV RATE(S)
Effective the date of your next invoice, the monthly service fee for
each of the following TV packages will increase by $1.50/month plus applicable taxes and the 1% CRTC Local Programming Improvement Fund fee:
– Cable Plus Original

– Cable Plus Combo

– Ultimate TV Pack

– Original + MeTV Package

– Extended Basic

Please see the Cable TV Services section of this invoice for current rates for the TV packages listed above, as applicable to your service subscription. If you currently have a promotion that offers you either a percentage or dollar discount off your current will remain in effect during the promotional period and you will receive the same discount off the new monthly service fee. The new monthly service fee will apply effective the date after your discount ends. All other aspects of your Rogers Cable service remain the same.
Please see the Rogers Terms of Service previously provided to you and posted at rogers.com/terms or go to that webpage for any remedy available to you. If you wish to respond to this notice, please contact us in any of the ways listed on this invoice. Thank you.

And we’re not finished. this is right below the other two that should have been one.

IMPORTANT NOTICE ABOUT AN INCREASE TO YOUR ROGERS CABLE TV RATE
Effective the date of your next invoice, the monthly service fee for your VIP package will increase by $2.00/month plus applicable taxes and the 1% CRTC Local Programming Improvement Fund fee (please see the Cable TV Services section of this invoice for your current monthly service fee). If you currently have a promotion that offers you either a percentage or dollar discount off current rate, it will remain in effect during the promotional period and you will receive the same discount off the new monthly service fee. The full new monthly service fee will apply effective the date after your discount ends. All other aspects of your Rogers Cable service will remain the same. At Rogers, we are committed to providing you with a great entertainment experience with the latest programming from around the world, the most movies and TV shows available on demand and the freedom to watch what you want, anyplace you want with Rogers Anyplace TV on your PC, tablet, smartphone or Xbox 360. Visit rogersanyplacetvinfo.com/4screens for full details. Please see the Rogers Terms of Service previously provided to you and posted at rogers.com/terms or go to that webpage for any remedy available to you. If you wish to respond to this notice, please contact us in any of the ways listed on this invoice. Thank you.

That one honestly offends me.

I hesitate to play the blind card, but I’m gonna go ahead and do it right here.

On demand? Inaccessible. Carin and I can’t use it. At all. Ever. We can’t flip to channel 100 or 101 or whatever it is now and have movies and TV at our fingertips whenever we want them. For that completely reasonable reason, I don’t feel we should have to pay to invest in its improvement. The only time we ever use on demand is when a friend or family member is over to do it for us. and since 2006 when we got our digital cable, that’s happened exactly once. A buddy of mine had never seen on demand and wanted to play with it. We watched free short clips for 7 minutes tops. That’s seriously all the time we’ve spent using on demand in this household. Worth the money? I think not. When Rogers takes some of this improvement money and builds me a talking cable box with fully accessible on demand and DVR functionality, then come to me with increased value. But until then, screw yourselves as hard as you’re screwing your blind customers.

As for the Anyplace TV apps, we haven’t tried those. for all we know they may work just fine. But this company can’t even build a My Account app that works properly with Voiceover, so I imagine TV via smartphone is out of the question for us as well.

Somebody on Twitter asked the other day how a company as awful in so many ways as rogers is able to continue to exist. A great question, to which the only answer unfortunately appears to be Canada’s profound lack of choice in the marketplace. When you let a couple of companies own everything they want virtually unchecked, this is what you get.

(Visited 1 times, 4 visits today)

There are no comments

Your email address will not be published.