A couple celebrating their anniversary got a lovely present to mark the occasion thanks to a United Airlines airplane cleaner who didn’t quite live up to his job description.
A couple on their anniversary trip to Hawaii said they found a full barf bag in a blanket in the seat-back pocket in front of them, reports CBS Sacramento, and naturally, they weren’t pleased to have to deal with someone’s bodily fluids.
The woman said when she handed the bag over to a United Airlines flight attendant, the contents spilled on both her and her husband’s clothes. Though the attendant offered them new seats, it was too late, she says — the smell was already on their clothes and they had to endure it for the rest of the flight.
“Smelling that smell on us and around us was just totally, totally disgusting,” she recalls.
After getting pretty well nowhere reporting their experience directly to United, they took their story to their local news’s consumer justice getter guy who scored them a $300 flight credit that they probably won’t use because, as the female victim quite reasonably states, “I’ve lost a lot of faith and trust with the airline.”
And lunch. Don’t forget lunch.