Restaurant installs technology for blind and vision impaired customers
More kiosks that usefully speak are always welcome, but I do have to wonder what’s going to happen to things like this or the talking bank machines now that smartphone makers are doing their damnedest to kill off traditional wired headphones. I can’t speak for anyone else, but it’s doubtful that I’m going to be carting around multiple sets of headphones just on the off chance that I might want a burger. But even if I did, the more everyday devices that come along without headphone jacks, the harder it’s going to be to find decent replacements for those old headsets as the technology falls further and further out of favour. Is this something that talking stuff manufacturers are already on top of? If it isn’t, it should be.
Vispero’s product, JAWS Kiosk will allow blind and low vision users the ability to interact with a self order kiosk by inserting headphones into the headphone jack, located on the navigation pad, which will then navigate the kiosk screen, reading the content as they move through the application.
McDonald’s is in the process of deploying this solution to corporate owned stores and select franchise locations across the US.