I posted part one of this series a couple of weeks ago, and now part two is available. It’s all about the app experience on the two platforms. Once again it’s a lot to take in, but again it’s an interesting read.
The thing that sticks out to me the most here is the difference in refund policies. On Android you have up to 15 minutes to request a refund no questions asked, so if you buy something and discover that it’s completely unusable getting your money back isn’t all that difficult. Apple, on the other hand…I’m not sure what its policy is, if we’re being completely honest. You have to try something, then call somebody or fill out a form, do a bunch of waiting and hope for the best, as I understand it. Luckily I haven’t run into it myself yet, but it’s one of the few things I hear the Apple worshiping blind set complain about on a fairly regular basis.
For me personally it would take a massive behavioural shift to take full advantage of the Android approach, because I’m the type of guy who gets it in his head to download something but then I don’t look at it sometimes for weeks or months. That’s a shortcoming with me, not Google. they absolutely get it right in the refund department.
