United Breaks Service Dogs

Considering I just finished flying, this story gives me chills. Apparently United doesn’t just break guitars, and spirits, they break service animals too. Jim Stanek, a war veteran with a service dog, says that two United Airlines workers kicked his dog. Kicked? Why in the name of all that’s holy would you do that? Now …

United Breaks Spirits

We’ve long known that there is a large number of things that you cannot expect to be able to do when traveling by plane. Be comfortable, be treated like a human being, know for sure you’re going to get on the flight you paid good money for even though the number of existing seats hasn’t …

United Breaks Careers

Back a while ago, we talked about Dave Caroll’s United Breaks Guitars song, and song 2. Somehow we missed song 3 coming out. It came out in March of this year. Well, better late than never, here’s song 3. It’s a good song, but it isn’t crawling into my head like the other two. Maybe …

United Breaks Guitars and Carin Breaks Blogs

If you were going through our labels this morning, and wondered what the hell happened to the advocacy label, the answer is I broke it! Thankfully I have now fixed it, and all is well in the land of the blog. It all started innocently enough. I was debating changing our whole internet label to …

United Loses Luggage

There’s nothing I need to add here, this speaks for itself. United loses bags of broken-guitar singer After famously breaking his guitar, United Airlines has managed to cause further trouble for David Carroll by losing his luggage — just as the Canadian singer-songwriter was en route to deliver a speech about customer service. Departing from …

United Still Breaks Guitars

A while ago Carin talked aboutpoor Dave Carroll and his go round with United airlines after their baggage monkeys destroyed his expensive guitar.In the second video she linked, Carroll promised that there were more songs to come, and true to his word,here’s song 2. A lot more went into making this one than the first. …

United Breaks Guitars

This song has been in my head, and all I heard was the chorus on the news. I guess United Airlines smashed Dave Carroll’s guitar while packing it into luggage and said they weren’t responsible for the damage. So he wrote a little song about it. I guess now he’s made United sit up and …