If there’s one truth about United Airlines, it’s that no matter what the greatest extent to which something can be fucked up is, they’re the people who will find it.
Today’s episode: Let’s put this family’s dog in this here overhead bin and see what happens.
You, because you do not work for United and therefore might have some sense, already know what happened. It died. And while officially the cause of death is unknown at this time, I’m going to go way out on a limb here and guess that the fact that dogs are not designed to fly between Houston and New York whilst crammed into both a pet carrier and an overhead luggage compartment might have had something to do with it.
United, for once, appears to have wasted no time taking full responsibility for a dumb thing they did. They refunded not only the pet transportation fees, but also the entire cost of the tickets for the family of three. The airline has also offered to pay for a necropsy to be performed on the dog, the results of which they plan to use to make sure they get smoked even worse in the eventual lawsuit.
In a statement, United said that this was “a tragic accident that should never have occurred,” possibly referring to the hiring of the flight attendant who thought it a good idea to store a dog in a fucking suitcase box for several hours.
And just in case you’re new here and think I’m being unduly harsh on United, it should be noted that what went on this week is pretty much standard operating procedure there. In 2017, 18 animals died due to interactions with the airline, as compared to the six that met similar fates on all other airlines in the United States combined. So this is just United Uniteding, basically. Way to keep those numbers up, guys!