So We Have Dog Racists Now?

Man oh man. This makes me sad. People, when they’re thinking about adopting a dog, don’t take the black ones. Why? Because they’re always the bad dogs in movies, or they don’t stand out in pictures. Boo friggin hoo. If you mistreat your white dog, it will get bad. And I can’t count the number of people who have said that Trixie is beautiful. There are ways to get her in a picture. Hell, the Tribune managed to do it outside on a field of grass.

Man, people are shallow. All I can say is if you want to be all picky about the colour of your dog, then don’t go adopt one at a friggin shelter. Going to the shelter is for people who care about giving an abandoned pet a good home, not for the fickle and cheap. If you want to be fickle, go shell out the dough and buy the puppy.

Aren’t I in a happy mood today?

Rogers Rage

Ok, now that I’m not full of Seething rage at the stupidity that I’m about to describe, I think I’ll describe it. What’s that, little part of my brain that’s looking at the rest of my brain wondering what’s wrong with me? What’s that you say? Why am I so mad at this? I really don’t know. All I know is it makes me madmadmad.

I got a happy Rogers newsletter. It said that I could participate in the customer appreciation contest by going to this happy website. Any other blinks see a problem with this website? Anyone? Maybe the fact that it’s designed so JAWS can’t make heads or tails of their flash and you can only see the title?

Since I’ve already screamed blue murder about the Rogers website and its serious accessibility woes, you can understand why I’d be a little pissed. So off I go to the contact form to tell them what I thought. I said:

I am getting supremely frustrated with the chronic problems I have with accessibility and your site.  This will be the third time I have had to complain about website difficulties.  I am blind and use a screen-reader, and every single contest you run is made completely inaccessible.  Please, please, please, consult someone on how to build a site that is accessible to screen-readers.  It is an insult to your customers who use them that you do not care enough about their issues to make your site work.  It is not that hard.  the current contest I am trying to access is http://www.rogersthankyou.com/

I am sorry if I seem unreasonable.  I am just sick of having to send these messages and seeing no improvement and more problems.

Thank you in advance, and I sincerely hope someone on your team takes this message to heart.

I thought, ah, I’ve said something. Let’s see what they say back. And this is what they said. Hold onto your hats. this is going to be fun.

Dear Carin Headrick,

Thank you for taking the time to write to us, we appreciate your use of online customer service.

In your recent email, you have informed us that you are experiencing difficulty when trying to enter the Rogers Customer Appreciation Event.

Please feel free to visit
http://www.rogersthankyou.com
and follow the steps to register for your chance to win.  If you are experiencing difficulty please click on Contact Us at the bottom of the page and complete the e-form.  You will receive a response within 10 business days.

We do appreciate your feedback because this is very important for Rogers to hear comments, opinions and suggestions from our Valued Customers. This feedback is used to create ideas for new products, services, policies and procedures in the future.

We do apologize for any inconvenience this may have caused you and thank you for choosing Rogers.

For future reference with respect to this e-mail, please quote reference
number xxx

Regards,
Support Gerbil
Rogers Online Customer Service
http://www.rogers.com

Must start counting to 10. 1….2….3….4….5….6….ok I think I won’t explode or have an aneurysm now. .

In case you’re wondering, she didn’t sign it Support Gerbil and my reference number isn’t xxx. I just figured why would I reveal anyone else’s identity or stupid reference numbers. Plus, I think Support Gerbil is a better name for her. Let me dissect this piece of complete dumbassitude.

She says I’m experiencing difficulties. That’s an understatement. That would be like saying when your TV screen blew off that you’re having a little trouble seeing the picture. Ga!

Then, right after I told her that I am having troubles with the site, she tells me to go back to the site and complete the steps for the contest. Hey dumbass! If I could register, would ya think I’d waste your time and mine sending you emails? You’re an idiot.

And, if I could see the contact link on the bottom of the fucking site, would I be contacting her department?

And, 10 business days? We really matter, don’t we? Way to demonstrate that we’re valued customers. It’s a good thing the contest isn’t closing any time soon.

Because I just couldn’t handle the stupidity that I got, I sent the following back:

If I could read the site and follow the steps, I wouldn’t be emailing you. Please try to read the messages you’re responding to before responding in a formulaic manner.

Carin

I wonder what kind of a response that will bring me. But, if some circuits blow out at Rogers, you know why. It’s because some drone had to think too much, and the sparks messed with the whole place. Seriously though, what kind of an answer was that?

I know some people would probably think that I’m being stupid because this is just over a contest. But since this has happened three times now, I’m afraid this cute new Flash style is going to spread to the main site and when I need something from there, it will be inaccessible too.

I hope somebody somewhere sits up and takes notice. What’s that, little part of my brain? What am I smoking? Nobody will notice? Yeah. You’re probably right. But I have to try.

Now That, That Is The Face Of Trouble Waiting To Happen

Every time I watch Jesse & Festus wrestle, I can’t help but wonder about something. If the whole point of the Festus character is that whenever a bell rings he either transforms into a crazed madman or back to being nice and calm, why doesn’t somebody on the other team just ring the bell when they’re about to lose and then pin him? And if they’re ever being beaten down after a match while the bell is ringing almost nonstop, what happens then? Does Festus keep changing back and forth really really fast while he’s getting his ass kicked? And in a situation like that, how would he ever be able to save himself short of throwing one lucky punch and knocking somebody out before it rings again and he has to turn nice?

I can’t help but think that the moment creative pulls the trigger on the bell ringing thing [which I’m sure they will sooner or later], the gimmick is dead. I know that wrestling requires you to sometimes suspend disbelief to an amazing degree, but once you expose the one major flaw in the character here, there’s no way it can be taken seriously again. As soon as one person figures it out on TV, anybody who doesn’t do it is an idiot, which then leaves you with even more characters that the audience has no reason to see as important. Unless WWE has a really good way around this [and I’d be surprised if they do], they’ve written themselves into a bigtime corner here.

I feel bad for Jesse & Festus, because when you look at WWE’s history of failed ideas, it’s usually only a matter of time before the people who have to execute them and deal with what’s written for them wind up fired. Hopefully that won’t happen here, but if ever there was a setup for being wished the best in your future endeavours, this is it.

For Your Listening Pleasure

I don’t know how the site has survived for so long without getting busted for some kind of stupidity by the film industry, but hey, more power to ’em. There is a site called ListenToAMovie.com. What amazes me is that sighties actually like this site! They want to listen to movies at work and while they’re driving! I understand audiobooks, but why would someone who is used to watching movies actually enjoy listening to them? I mean we’re used to only getting the audio part, so can often figure out the visuals, but I can see that as being quite frustrating for someone who isn’t familiar with the old fill in the blanks game. But hey, that’s pretty sweet. So, listen to a movie some time.

Thanks, That Really Narrows It Down.

This story isn’t all that special, except for the oh so helpful description provided by police.

He is described as white with defined facial features and acne marks on his face. He is between 17-24 years old, stands about 6 feet tall and weighs about 170 pounds.

Defined facial features? What does that even mean? And I’m sure there are quite a few pimply-faced kids out there. This description is about as good as describing someone as non-white. If you define some of those features for us, you might narrow the suspect pool a bit.