Make More Inconvenience

I understand wanting to be secure and prevent crime, but this seems a bit much. If you’ve gone to a Rogers store during business hours recently and were wondering why the door is locked, the company wants you to know it’s the result of a policy change aimed at preventing robberies and fraud. The Canadian telecom …

This Is So Convenient! Unless You Happen To Be Inconvenient

It’s so fantastically great when all you want to do is some regular people thing like travel or quickly buy something you need and the world tells you to go fuck yourself. The last time I had this experience was back at Christmas with Via Rail and its stupid un-staffed train station here in Kitchener …

There Is Much To Be Learned Here. About The Law, About Customer Service, And About How To Truly Help

None of this should be happening. There’s little excuse for not knowing as a business owner that service dogs are allowed in your establishment in everything but very specific, extreme circumstances. But none of this should be happening either. Others have shown up to the restaurant parking lot, just to see the place in person. …

You Can’t Spell MedicAlert Without ATM

I got a letter the other day that mildly annoyed me, but I guess it’s a sign of the times. It seems MedicAlert is discontinuing their life membership program and moving to a subscription fee system that you either pay per month, per year or every 3 years. I guess maybe this whole life membership …

You Sure Minimized The Crap Out Of That Travel, All Right

Dammit Rogers, you shitheads. You almost had me sympathizing with you for a second there. That stuff about minimizing travel in the name of safety this baseball season, I got it. I didn’t fully trust or believe you, but I did understand. But when it comes to minimizing, you sure went above and beyond, you …

You Should Get A Plane Ride! And You Should Get A Plane Ride! And You Should Get A Plane Ride!…

Federal government approves Air Canada purchase of Transat A.T. Inc. No matter what you would think of this merger during normal times, right now there’s no way in hell it should be allowed. Christ. Air Canada shouldn’t be allowed to treat a buddy to a Tims run right now let alone purchase another airline. In …

Talk Is Cheap. Dead Air Is Cheaper

This is supposed to be satire, but it’s a little too on the nose. Bell is just the worst. I’m not sure if there’s anything for which they can be criminally prosecuted for blatantly stealing all of that COVID emergency business relief money, but if there is, may it rain down upon them like vengeance …

The Dumbest Smart Laundry System Ever

Ten years ago, I wrote this frustrating rundown of trying to refill my laundry card. That was 10 years ago! And the sad thing is very little has changed. We have made some improvements, but the system still has some pretty big flaws in it, and the flaws are brain-snappingly stupid. Back in November, for …

Bugger Off, Air Canada

Air Canada urges Ottawa to adopt ‘science-based approach’ to reopen travel This is rich coming from the same people that have started selling all the seats again, distancing be damned. Why are they allowed to do that, by the way? If it’s not safe enough for bars, restaurants, water parks, churches or pretty much anyone …